FAQs

All Stay Dine Hotel Spa Gratuity Charge
Is there parking?

We have a small car park just behind the hotel on Princess Street charged at £20 for the day and £5 per hour for non-hotel guests. Spaces are limited and are on a first come first served basics. If the car park is full, Charlotte Street car park just a short stroll across Queen Square. For directions use BA1 2NE.

Can I buy a spa treatment as a gift?

Yes, our spa gift vouchers can be used for our spa treatments and spa packages, offering a thoughtful gift. Click here to browse all gift vouchers.

What does the off-peak and peak pricing mean?

Flexible pricing is available to suit your schedule, with off-peak rates Monday to Thursday and peak pricing Friday to Sunday and on Bank Holidays.

When is the Francis Hotel Spa open?

Our spa is open Monday to Sunday from 9:30am to 7:00pm.

The last treatment is available at 6:00pm, perfect for post-work pampering.

What is the peak and off peak at the spa?

We offer flexible pricing to suit your schedule, with off-peak pricing Monday to Thursday and peak pricing Friday through to Sunday and on Bank Holidays. The pricing is indicated for each treatment.