Stories

Welcoming GAIA skincare to the Francis Hotel

New partnership launched with your comfort and wellbeing at the heart of everything we do.

02/07/25

At the Francis Hotel, your comfort and wellbeing are at the heart of everything we do. That’s why we’ve partnered with GAIA Skincare to bring natural, thoughtfully made products into your stay, adding a gentle touch of care from the moment you arrive.

Sustainably made in the South West

GAIA Skincare is made right here in the South West of Britain. It is vegan, cruelty free and comes in simple, recyclable packaging. When you use these products during your stay, you are supporting local makers and a cleaner environment. These are values we share and know matter to you too.

Wellness woven through your stay

You will find GAIA products in your room and soon in our brand new spa. Each scent, texture and ingredient is chosen carefully to help you unwind and feel refreshed.

Sarah Morris, our Spa Manager, has worked closely with GAIA and our team to craft a spa experience that is easy and welcoming. It is a quiet invitation to slow down, take a breath and enjoy moments of calm.

Your journey with us

From the moment you arrive at the Francis Hotel, everything is arranged to make you feel looked after. GAIA’s skincare and our soon to be revealed brand new spa treatments are part of a stay designed around your comfort. Guests staying for a quick getaway or a longer visit will find plenty of chances to relax and soak up the calm of the South West.

We cannot wait to welcome you to the spa when it opens later this year. For now, settle in, relax and enjoy GAIA in your room.